I. Introduction

This website and all associated software platforms are operated by Ailwing Drones Private Limited ("Ailwing", "we", "us", or "our"). These Terms of Service govern your access to and use of our website, mobile applications, simulation platforms, ground control software, GIS systems, and related services. By accessing or using any part of our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue use of our services.

II. Nature of Our Services

Ailwing provides software development services and software platforms only, including mobile ground control applications, drone software platforms, simulation software (Ailwing Simulator), flight controller integration and configuration tools, AI-integrated software features, and GIS-based web and mobile applications. Ailwing does not manufacture, sell, operate, or supply drone hardware, nor does it perform field operations or surveying services unless explicitly agreed in writing under a separate contract.

III. Eligibility and Acceptance

By using our services, you confirm that you are legally capable of entering into a binding agreement and that you are accessing the services either on your own behalf or on behalf of an authorized organization. Any use of the services by minors must be under appropriate supervision and with valid consent.

IV. Use of the Website and Services

You agree to use Ailwing’s website and software platforms only for lawful purposes and in compliance with all applicable laws and regulations, including aviation, data protection, and local compliance requirements. You are solely responsible for ensuring that your use of the software aligns with regulatory, operational, and safety requirements applicable to your activities.

V. Accounts and Access Control

Certain services may require user accounts, credentials, or restricted access. You are responsible for maintaining the confidentiality of your login details and for all activities conducted under your account. Ailwing shall not be responsible for unauthorized access resulting from your failure to safeguard your credentials or system access.

VI. Custom Development and Project Engagements

Where services involve customization or project-based development, the scope of work, deliverables, timelines, ownership, and usage rights shall be governed by separate written agreements, proposals, or contracts. Any functionality or services outside the agreed scope may require additional approvals or contractual modifications.

VII. Intellectual Property Rights

All software, source code, designs, documentation, trademarks, and content provided through Ailwing’s platforms are the intellectual property of Ailwing Drones Private Limited, unless otherwise stated in a written agreement. Use of the services does not grant ownership rights. Unauthorized copying, modification, redistribution, reverse engineering, or resale of any part of the software or content is strictly prohibited.

VIII. AI and Automation Features

Certain software platforms may include AI-assisted or automated features intended to support user workflows and decision-making. These features are advisory in nature and do not replace human judgment. Users are responsible for validating AI-assisted outputs before applying them to real-world operations.

IX. Simulation Disclaimer

Simulation environments provided by Ailwing are intended solely for testing, training, and validation purposes. Simulated results do not guarantee real-world performance, safety, or regulatory compliance. Simulation tools should not be treated as substitutes for regulatory approvals, certifications, or live operational testing.

X. Third-Party Integrations

Ailwing software may integrate with third-party platforms, APIs, flight controllers, or mapping services. Ailwing does not control and is not responsible for the availability, performance, accuracy, or reliability of third-party systems, services, or hardware.

XI. Accuracy of Information

Information provided on our website and platforms is for general informational purposes only. Ailwing does not guarantee that all content is complete, accurate, or current and reserves the right to update, modify, or remove content at any time without prior notice.

XII. Prohibited Use

You must not misuse the website or services, interfere with platform functionality, attempt unauthorized access, upload malicious code, infringe intellectual property rights, or use the services for unlawful, unethical, or unauthorized purposes. Any such activity may result in immediate suspension or termination of access.

XIII. Disclaimer of Warranties

All services are provided on an "as is" and "as available" basis unless expressly stated otherwise in a written agreement. Ailwing does not warrant that services will be uninterrupted, error-free, secure, or suitable for all operational environments.

XIV. Limitation of Liability

To the maximum extent permitted by law, Ailwing shall not be liable for any indirect, incidental, special, or consequential damages, including loss of data, revenue, profits, or operational disruptions arising from the use of our services. Responsibility for drone hardware operation, deployment, and compliance rests entirely with the user or client.

XV. Indemnification

You agree to indemnify and hold harmless Ailwing Drones Private Limited, its directors, employees, partners, and affiliates from any claims, damages, liabilities, or expenses arising out of misuse of the services, violation of these Terms, or breach of applicable laws or third-party rights.

XVI. Suspension and Termination

Ailwing reserves the right to suspend or terminate access to services at its discretion in cases of misuse, security threats, or violation of these Terms. Obligations incurred prior to termination shall survive termination.

XVII. Changes to These Terms

Ailwing may update or modify these Terms of Service from time to time. Updated versions will be posted on this page. Continued use of the website or services after changes are published constitutes acceptance of the revised Terms.

XVIII. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Last Updated: January 25, 2026